The Librarian's Guide to Homelessness
Training to help front line staff better understand troubled individuals (those experiencing homelessness, trauma, mental illness, addiction, etc.) and how to best handle problem behaviors.
Your link to join and 8-page interactive workbook will be sent to you immediately.
Add [email protected] to your contacts to ensure you receive the email.
By better understanding patrons experiencing homelessness, mental illness, addiction, trauma, etc. you gain confidence in how to best work with them
Less Problematic Behavior
Learn techniques to build better relationships with patrons and manage problematic behavior from troubled patrons
Have an inclusive library where all patrons are served
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