5 ways to Support and Manage your Home Workers
Our priority is to help you to help your business, your staff and your clients.
Register for our webinar where you will hear our WFO Specialists answer the most common questions contact centre managers are asking in the current climate.
There will be an in-depth Q&A session at the end of the webinar where our experts can help you answer the questions like:
How do I...
Forecast accurately to manage rapid change?
Know who’s available and what they are doing?
Make sure that agents are doing what’s been planned for them?
Accommodate the needs of my agents whilst maintaining services?
Reassure my agents and customers that services will continue?