5 ways to Support and Manage your Home Workers

Our priority is to help you to help your business, your staff and your clients.​​​​​​​

Register for our webinar where you will hear our WFO Specialists answer the most common questions contact centre managers are asking in the current climate. 

There will be an in-depth Q&A session at the end of the webinar where our experts can help you answer the questions like: 

How do I...

  • Forecast accurately to manage rapid change?​

  • Know who’s available and what they are doing?

  • Make sure that agents are doing what’s been planned for them?​

  • Accommodate the needs of my agents whilst maintaining services?​​​​​​​​

  • Reassure my agents and customers that services will continue?​​​​​​​

  • Craig Farley


  • Ben Smith


  • Steve Rongevær-Boother


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