An IITPSA Special Interest Group Webinar | 20 May 2021
Many of us have interacted with Chatbots. Many of us have experienced the frustration of dealing with a chatbot: it often seems like a glorified FAQ page with little intelligence behind it. However, organisations are now starting to harness Conversational Artificial Intelligence: an intelligent chatbot that learns and offers a unique customer experience based on the user’s profile and personal data. This new breed of conversational technology incorporates Natural Language Understanding, Machine Learning and Process Automation.
Join us for a special IITPSA event where Johan Steyn, IITPSA Chair: Special Interest Group – AI & Robotics, will discuss Conversational AI in the context of Africa with two business leaders who work on the cutting edge of this technology on the African continent.
IITPSA (Tony Parry)
Harmony Mothibe is the Founder & Director at BotsZA and was named among the M&G Top 200 Young South Africans in 2020.
Antoine Paillusseau is the CEO and Co-Founder of Finchatbot, a technology solution that enables financial clients to connect with and add immediate value to its customers. He is a seasoned entrepreneur with experience in Business Strategy, Sales Management and Venture building across both Africa and Europe.
Webinar Presenter (Moderator), Johan Steyn, is currently with IQbusiness, a technology management consulting firm. Johan is a published author and Chair of the IITPSA Special Interest Group on Artificial Intelligence and Robotics.