How 4 Hotels became and stayed Number one on TripAdvisor
Adele Gutman, one of the Top 25 Most Extraordinary Minds of "Hospitality Sales and Marketing Association International" meets Charlene Troccaz from one of the Leaders in Hotel CRM & Marketing Software
Together they will explain to you how 4 Hotels Became and Stayed Number one on Tripadvisor and how to achieve this goal for your hotel!
#1 Hotel in the World on Tripadvisor 2017!
As VP of the Library Hotel Collection, Adele’s team earned:
- #1 Highest Guest Satisfaction Rating in the World of luxury hotel brands!
- #1 Hotel in the World on Tripadvisor 2017!
- #1, #2, #3, #4 -Hotels in NYC! All four top spots in NYC on Tripadvisor and they stayed on top for over a decade!
E-reputation expert since 2010
Passionate about the tourism sector, Charlene worked 10 years in the industry & held the position of Hotel Manager for a year before joining the Hotel CRM "Experience" in 2020 as Chief Sales Officer. Today, she is helping nearly 1000 hoteliers in their quest for a perfect guest experience and a top ranked e-reputation.
Adele Gutman
#1 Hotel in the World on Tripadvisor 2017!
Charlene Trocazz
E-reputation expert since 2010
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