​​​​​​​A Free Performance Thinking Webinar

​​​​​​​Building Human Performance Infrastructure to Scale

About the Webinar

Based on several decades of work with clients, and observation of organizations at various stages of growth, this session reviews key challenges for building what we call performance infrastructure at each stage. We'll discuss solutions to the following challenges, and more.

  • Defining Roles to Set Clear Expectations

    Founders often start by doing everything, and then hire others who are expected to do everything.  As an organization gets beyond very early stages of growth, it is critical to define the core contributions expected of each role.

  • Identifying, Defining and Documenting Processes

    Every organization of two people or more delivers value through processes. In early stages, these tend to be "tribal knowledge" that a few people share. But as organizations scale, opportunities for errors, inconsistency, inefficiencies, excessive cost, and confusion emerge.  Organizations must identify and optimize their processes to support growth and avoid implosion.

  • Planning for Employee Engagement & Productivity

    To keep the best employees, organizations need to provide opportunites for advancement and support the performance of their people. Otherwise they risk losing good people to the competition, or at least dampening productivity.

  • Dr. Carl Binder, CEO

    The Performance Thinking Network

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