CHUSA Weekly Webinar
Empathy- Why is this the Key Ingredient to Practice Growth and your Satisfaction
It is acknowledged that empathy plays a critical role in the physician-patient relationship and has a positive impact on health outcomes. As we have learned from extensive research, the capacity for empathy is not merely an innate trait—it is also a skill that can be learned and expanded. Research has demonstrated that medical professionals who communicate with empathy have higher patient satisfaction ratings.(Riess, 2012). In addition, effective communication between clinicians and patients actually improves the patient experience, which ultimately leads to improved clinical health outcomes. We will explore the key ingredient of empathy in our webinar.
Presenters
Kristi Hudson
Host
Michael Bagnell, DC
Presenter
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