How to Market in a Downturn

Will you be ready to hit the ground running when we’re back to business as usual?

In today’s ever-changing world, obtaining a real-time view of your brand perception is critical. As customers begin to hold brands to a higher level of expectation, it's imperative to protect the perception and reliability of your brand. Nick Schoolcraft from Phoenix Solutions Group will share both digital and traditional marketing tactics that shops can deploy at each stage of the collision customer's lifecycle to drive sustained and affordable growth while increasing brand perception and customer loyalty.

  • David Luehr

    Founder of Elite Body Shop Solutions & Author of 'The Secrets of America's Greatest Body Shops'

  • Nick Schoolcraft

    President of Phoenix Solutions Group and Customer Experience Thought Leader

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