Loyalty Summit presents “Loyalty Leader Insights”

Loyalty Summit Presents The Webcast Series:
​​​​​​​“Loyalty Leader Insights” ​​​​​​​

Loyalty Summit brings together high-powered industry executives and influential loyalty leaders from around the globe to network and discuss ideas, strategies, solutions and opportunities.

    ​​​​​​​Tuesday June 2nd 2020​​​​​​​

    • Host: 

  • Watch the Replay​​​​​​​​​​​​​​
    ​​​​​​​Tuesday 26th of May 2020​​​​​​​
    "What can airlines do with loyalty data?​​​​​​​”

    • Host: Mark Ross-Smith, CEO - Loyalty Data Co, Editor at Travel Data Daily
    • Christian Hylander, Vice President, Data & Services, Travel Industries - Mastercard
    • Dianne Robillos, Manager, Consumer Research & Insights – Qatar Airways
  • Watch the Replay​​​​​​​
    ​​​​​​​Tuesday 19th of May 2020​​​​​​​
    "Are Status Levels and Partnership Deals Broken? What can Program Managers Do?”

    • Host: David Feldman, Loyalty Summit Chair
    • Alan Lias, Former VP Loyalty - Virgin Atlantic
    • Jason Adessky, Principal - JAC Advisory, Former Head of Strategy - Cathay Pacific Asia Miles
  • Watch the Replay​​​​​​​
    Tuesday 12th of May 2020
    ​​​​​​​Managing Loyalty Across Industries - Why Travel Loyalty is Different​​​​​​​

    • Host: Iain Pringle, Loyalty & Partnership Expert, Former Head of Strategy - Avios
    • Rob MacLean, Director, CEO and Founder - Points International
    • Adam Posner, CEO - The Point of Loyalty & Author of For Love or Money research
  • Watch the Replay​​​​​​​
    Tuesday 5th of May 2020
    ​​​​​​​"Reinventing Loyalty Programs"
    A Fireside Chat With:

    • David Canty, Partner, New World Loyalty & Former VP Global Loyalty, IHG
    • Phil Gunter, Founder & Partner - New World Loyalty


  • Watch the Replay​​​​​​​
    Tuesday 28th of April 2020
    ​​​​​​​"Balancing Member Value vs Program Profits"

    • Hubert Frach - Former VP of Marketing, Lufthansa and Divisional SVP Commercial Operations, Emirates
    • Nik Laming- Former head of loyalty Cebu Pacific Air and SVP Aimia Asia Pacific
  • Watch the Replay​​​​​​​
    ​​​​​​​Tuesday 21st of April 2020
    ​​​​​​​"Managing Loyalty Redemptions, Engagement & Liability”

    • Len Llaguno - Founder & Managing Partner, KYROS Insights
    • Jonathan Silver - CEO at Engage
    • James Curry - Head of Product Design, Loyalty at Emirates
  • Watch the Replay
    Tuesday 14th of April 2020
    ​​​​​​​"The Role of Loyalty in Coronavirus Recovery” 

    • Simon Scholte - Program Director, Flying Blue, Air France KLM
    • Joe DeNardi - Managing Director, Stifel
  • Watch the Replay
    Tuesday 7th of April 2020 
    "The Importance of Loyalty in a Time of Crisis” 

    • Dave Canty, Partner, New World Loyalty & Former VP Global Loyalty, IHG 
    • Mark Ross-Smith, Airline Loyalty & Data Expert, Former Head of Loyalty, Malaysia Airlines
  • More Webcasts To Come!
    ​​​​​​​Follow us on LinkedIn for updates about future events.

  • David Feldman

    Loyalty Summit Chair

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