Tues 7th of April 2020 
"The Importance of Loyalty in a Time of Crisis” 

• Dave Canty, Partner, New World Loyalty & Former VP Global Loyalty, IHG 
• Mark Ross-Smith, Airline Loyalty & Data Expert, Former Head of Loyalty, Malaysia Airlines

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​​​​​​​Tuesday June 2nd 2020​​​​​​​
 

• Host: 
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Watch the Replay​​​​​​​​​​​​​​
​​​​​​​Tuesday 26th of May 2020​​​​​​​
"What can airlines do with loyalty data?​​​​​​​”

• Host: Mark Ross-Smith, CEO - Loyalty Data Co, Editor at Travel Data Daily
• Christian Hylander, Vice President, Data & Services, Travel Industries - Mastercard
• Dianne Robillos, Manager, Consumer Research & Insights – Qatar Airways

Watch the Replay​​​​​​​
​​​​​​​Tuesday 19th of May 2020​​​​​​​
"Are Status Levels and Partnership Deals Broken? What can Program Managers Do?”

• Host: David Feldman, Loyalty Summit Chair
• Alan Lias, Former VP Loyalty - Virgin Atlantic
• Jason Adessky, Principal - JAC Advisory, Former Head of Strategy - Cathay Pacific Asia Miles

Watch the Replay​​​​​​​
​​​​​​​Tuesday 12th of May 2020
​​​​​​​Managing Loyalty Across Industries - Why Travel Loyalty is Different​​​​​​​

• Host: Iain Pringle, Loyalty & Partnership Expert, Former Head of Strategy - Avios
• Rob MacLean, Director, CEO and Founder - Points International
• Adam Posner, CEO - The Point of Loyalty & Author of For Love or Money research

Watch the Replay​​​​​​​
​​​​​​​Tuesday 5th of May 2020
​​​​​​​"Reinventing Loyalty Programs"
A Fireside Chat With:

• David Canty, Partner, New World Loyalty & Former VP Global Loyalty, IHG
• Phil Gunter, Founder & Partner - New World Loyalty

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Watch the Replay​​​​​​​
Tuesday 28th of April 2020
​​​​​​​"Balancing Member Value vs Program Profits"

• Hubert Frach - Former VP of Marketing, Lufthansa and Divisional SVP Commercial Operations, Emirates
• Nik Laming- Former head of loyalty Cebu Pacific Air and SVP Aimia Asia Pacific

Watch the Replay​​​​​​​
​​​​​​​Tuesday 21st of April 2020
​​​​​​​"Managing Loyalty Redemptions, Engagement & Liability”

• Len Llaguno - Founder & Managing Partner, KYROS Insights
• Jonathan Silver - CEO at Engage
• James Curry - Head of Product Design, Loyalty at Emirates

Watch the Replay
Tuesday 14th of April 2020
​​​​​​​"The Role of Loyalty in Coronavirus Recovery” 

• Simon Scholte - Program Director, Flying Blue, Air France KLM
• Joe DeNardi - Managing Director, Stifel

Watch the Replay
Tuesday 7th of April 2020 
"The Importance of Loyalty in a Time of Crisis” 

• Dave Canty, Partner, New World Loyalty & Former VP Global Loyalty, IHG 
• Mark Ross-Smith, Airline Loyalty & Data Expert, Former Head of Loyalty, Malaysia Airlines

More Webcasts To Come!
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