*** FREE ON DEMAND WEBINAR ***
​​​​​​​Communicating with families: Strategies for Fostering Positive Relationships with Parents and Caregivers

Join Dr Mary Anne Hall as she discusses strategies and tips on how to communicate with families and foster positive relationships with parents and caregivers.

This webinar will highlight:
- Managing expectations of parents through good communication and productive discussion of issues
- Develop skills to approach challenging conversations e.g. divorce and separation arrangements
- Strategies for conflict resolution, particularly as it relates to incidents in delivery of care

This Webinar is recommended for Approved Providers, Centre Directors, OSHC Team Leaders, family day care coordinators and all those who interact with parents and caregivers in the care sector.
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Upon completion of this Webinar, you will receive a Certificate of Attendance. However, if you cannot attend, there will be a Webinar Replay link available to you for the following 24 hours.