Part of the Knowledge College CONNECT - Landscape Pros Series
Developing Great Crew Leaders
About The Webinar
$30 member/$45 non-member price
CEU's: This session is eligible for 2 FNGLA Certified Professional CEUs.
Great Crew Leader
Crew leaders not only have a direct impact on performance of jobs, they have a direct impact on employee retention. They say that people don’t quit companies, they quit their supervisors. Because the crew leader is the front-line supervisor and with a severe labor shortage, it has never been more important to develop our crew leaders into Great Crew Leaders!
We believe that every crew leader has the potential to become a great crew leader. In other words, companies don’t need to find great crew leaders; they need to develop their existing crew leaders.
According to Gallup, the number one reason people leave a company is because they aren’t being developed. Crew leaders who are actively being developed are more likely to be engaged, be more productive, and positively impact employee retention. Of course, the opposite is true as well.
Developing Great Crew Leaders is a complete educational workshop, designed for both crew leaders and their managers. This workshop begins by bringing to life the critical nature of the crew leader position and why mediocrity is not an acceptable status. Every crew leader should be actively engaged on a developmental path toward greatness. Managers have a key role in this process as well and so they need to be informed and engaged to bring this to a reality.
The heart of the workshop is the Great Crew Leader Scoring Guide. This is a five-part assessment for each crew leader and manager to complete during the workshop. Each part covers one of the five primary roles of a crew leader: worker, driver, supervisor, trainer, and leader. This scoring guide then becomes an excellent tool for re-assessment and continued
improvement.
-
Who should attend?
Ideally, all crew leaders and their managers should attend. Crew leaders who attend without their managers present often lament that the impact on their company would be much greater if their manager was able to participate in the workshop along with them. Both new and seasoned crew leaders will greatly benefit from this workshop.
Neal Glatt, GrowtheBench, Hopkinton, MA
Neal Glatt, CSP, ASM, is a managing partner with GrowTheBench.com. In his career as a snow contractor, Neal joined Case Snow Management, Inc. as an Account Executive in 2010. The company owned a single pick-up truck and had annual revenues of less than $1 million. Leading the sales effort and serving as part of the leadership team, Neal helped the company exceed $40 million in annual sales before beginning his own coaching practice in 2017. During that time, Neal discovered the power of focusing on strengths and the ability of strong leadership to influence amazing results. His passion is to help other people also find fulfillment and success in life. He is a Certified Strengths Coach through Gallup and a John Maxwell Certified Coach, Speaker, and Trainer. Neal earned Bachelor of Arts Degrees in Marketing and Spanish from Northern Michigan University. He is a regular columnist for Snow Business magazine and lives in Hopkinton, MA. Neal ran the Boston Marathon in 2018 and 2019, both times for a well-deserving charity benefiting youth in foster care.