Measurement is a chronic problem for most performance professionals, training and development specialists, and leaders who need practical measument to support decisions.  

In this session Dr. Binder will talk about why we measure, and about some common measurement misconceptions and mistakes.  He'll debunk percent correct, call out rating scale "voodoo math," and offer training and development professionals a model more practical than Kirkpatrick's.

In Performance Thinking® applications, we look for ways to monitor performance that are practical and straightforward.  Carl will offer The Performance Chain, one of our simple models, as a framework for defining what you can measure, once you've defined desired performance.

What measures and KPIs do you and your colleagues use to monitor performance?  

​​​​​​​Come with your current measurement strategies in mind, and be ready for some new ideas!