RT Learning Center: Lunch Bunch
“Fierce Conversations”…. Excerpted from the six-point system made famous by Susan Scott’s record-breaking best seller.
Register below for this Trades Lunch Bunch, a complimentary, 30-minute interactive session begins at 1:00 p.m. ET on September 11, 2020, and will be followed with a half-hour of Q&A. Taught by Debra Crombie, whose credentials include experience as the former VP Talent Development for Bluegreen Vacations, this session provides some solutions for handling sticky conversations…the kind that can create uncomfortable emotions on both sides. Drawing from Susan Scott's record-breaking best seller, Fierce Conversations, Crombie’s presentation will focus on some of the finer points taught by the sixth principle of “The Seven Principles of Fierce Conversations©." -- “Take responsibility for your emotional wake.”
Debra Crombie, President of Sterling Training Group
Debra Crombie, President of Sterling Training Group and former VP, Talent Development for Bluegreen Vacations, received her Fierce Conversations certification in 2010 while working with World Travel Holdings.
Publisher of Resort Trades