False alarms not only continue to plague the fire industry and take their toll commercially on businesses all across the UK, they also seriously affect the efficiency and resources of those that are charged with responding to them, in other words our Fire and Rescue Services.

In this CPD-accredited webinar Paul Adams discusses the “Call Challenge” approach to fire incident reporting, now widely adopted in an effort to save costs and resources, as well some practical advice on false alarm reduction.

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