Ask the Expert: Webinar Series

An in-depth discussion with 8x8 experts on configuring and optimizing call queues to deliver seamless customer experiences.

Discover the differences between 8x8 Work Call Queues, 8x8 Engage Call Queues, and Contact Center Call Queues—and learn best practice strategies to maximize their potential.

What You Will Learn In The Webinar

An overview of the three tiers of call queue offerings and their unique features.
An overview of the three tiers of call queue offerings and their unique features.
Best practices for configuring call queues to ensure smooth customer interactions.
Tips to improve response times and manage call flows efficiently.
A live demonstration for both admins and end-users, showcasing key functionalities.
Best practices for configuring call queues to ensure smooth customer interactions.
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